Grooming: New & Existing Clients

Grooming Hours:
Monday-Friday: 9am-7pm
Sat-Sun: 9am-5pm
Parking lot in back
 
Please refer to our rates page for pricing & options
Vaccine documents are not required for grooming. 

 

If you would like to book a Pampering, Spa, or Luxe add on service without a bath or haircut
please email or text us at info@mrspecksplayhouse.com and we will get your pup booked into our schedule! 

 

To book your pups 1st grooming with us you must:
  • Sign our terms and conditions
  • Choose the services you wish to book
  • Create a profile and add a card on file 
One you have completed those steps we will contact you through email/text once your appointment has been confirmed
Click the link below to book your pups first grooming at Mr. Specks 

  

Returning clients click below to log in and book your next appointment. (If your pup has been groomed with us before, but you have never used our online portal you will have to create a profile and add a card on file for your first online booking.)

Existing Grooming Client

 

Grooming Fee’s:
We will do our best to accommodate your schedule, but here are some things to keep in mind:
We book our stylists on a daily and hourly schedule, we must provide these policies in order to ensure fairness and respect of the stylists time and schedule.

 

Cancellation/no-show policy: For all new clients, a credit/debit card will be taken at the time of booking to secure your appointment and will be safely kept on file. A $45 first-time booking deposit will be charged, and this will go towards your groom appointment. A minimum of 24 hours notice is required for a cancellation or reschedule to ensure a cancellation fee is not applied. For all no-shows and cancellations within 24 hours of the scheduled appointment, a $45 fee per dog will be applied to your credit/debit card.

Late fee: If you are more than 15 minutes late for your scheduled appointment we will apply a $25 late fee and we cannot guarantee that the groomer will be able to perform the requested service in full. After being contacted that your pet is ready and not going into daycare, we can watch them free of charge for 30 minutes. A $10 kennel fee will be charged every half hour after the initial 30 minutes has passed. This is to ensure the most comfort for your pup.

Rescheduling: If you have to reschedule your appointment, please call before 5pm the day before your appointment to ensure a cancellation fee is not applied. Our team will work with you to reschedule you for the next available appointment.

 

Incomplete service: If your dog becomes too emotionally distraught or stressed, we will stop the service for the safety of your pet and our groomers. If you’d like to attempt to finish your service at a different time, we will book you another appointment within the same week at no extra cost.

 

Wait List: We are more than happy to add you to our waitlist if you are trying to get your pup in sooner! Sometimes we have rescheduled appointments last minute, and we will contact our list first come first serve in order of date requests.

 

Our Guarantee: We want you to be completely satisfied with the grooming services you receive. After each groom, we will make sure you are happy with the results. If you notice anything you don't like when you get home, please contact us within 24 hours so our stylists can schedule a time to alter the groom to your liking, free of charge. Re-do appointments must be scheduled no more than 7 days after the initial groom. If a correction is not possible, we will review some options for you. The cost of grooming service in its entirety may not be refunded. Our stylists do the best they can with what the condition of your pets hair is in. We will always go over with you if we don't feel we can achieve the look you are going for, or need to wait until your pup's hair is in healthier shape to receive the best result possible.