Now Offering Monthly Non-Anesthetic Teeth Cleaning for Dogs & Cats
$145 (+ $25 for antibiotics if needed)
Email or text us at firstname.lastname@example.org to book!
Fresh breath & healthy gums
Reduced stress & no sedatives
Comfort & fast treatment
Affordable & only exclusively trained hygienists
We will do our best to accommodate you, but here are a few things to keep in mind . . .
We book our stylists on a daily and hourly schedule, we must provide these policies in order to ensure fairness and respect of the stylists time, schedule, and loss of income to a small business. We appreciate your understanding.
Flea's, De-Matt Brushing, & Compacted Fur Brushing: If we find fleas, matting that can be brushed out, or compacted fur on your pup while they are getting groomed, we will automatically remove them and an applicable fee will be added onto their grooming charge.
Shave/De-Matting: Pets groomed on a regular basis adjust and cooperate to the routine. Pets that are not groomed every 4 to 8 weeks may become matted. Matting occurs from lack of grooming, coat overgrowth, not routinely being brushed, or a coat not being combed through prior to getting to getting wet. Most pup owners do not see the severity of mats as they are on the under layer of their coat attached to their skin, which is not seen much from the top first layer coat. When matting is severe and/or attached to the skin the only humane way to remove the mats is to shave the coat off to the skin line. In some cases where the matting is not severe and only covers a small area, we can remove them by splitting, thinning, and then brushing them out without causing as much distress to the pup. In some cases this cannot all be done in one service to prevent discomfort, and will need you to come in again to complete the service. For any de-matting and/or shave will have an additional fee.
We will only proceed with this shave de-matt grooming service with your signed signature and your understanding of how your pup will look after their appointment. If you own a poodle, doodle, or any curly hair dog, your dog must be brushed every day down to the underneath layer, not just the top, to properly care for your dogs coat. By attending Mr. Specks you understand that, if you neglect your dogs coat and do not brush them daily as the ownership of that type of hair requires, your dog may need to be shaved (with your consent) when you bring them to get groomed.
Incomplete service: If your dog becomes too emotionally distraught or stressed, we will stop the service for the safety of your pet and our groomers and will only charge for the services we were able to complete. If you’d like to attempt to finish your service at a different time, we will book you another appointment as soon as we can and additional charges may apply.
Wait List: We are more than happy to add you to our waitlist if you are trying to get your pup in sooner! Sometimes we have appointments open last minute, and we will contact the clients on our list in a first call first serve fashion.
Credit Card on File: For all new clients, a credit/ debit card will be taken at the time of booking to secure your appointment and will be charged in the case a late/ no-show, or reschedule fee is applicable.
No-Show Policy: If you do not show up to your scheduled appointment and/or we were not notified in any way before your appointment that you will not be in attendance, you will be charged $50 if you booked a bath and $90 if you booked a haircut to compensate for the groomers time.
Rescheduling & Cancellation Policy: If you need to reschedule for any reason, we just please ask for at least 24 hours notice (before 4pm) to avoid a fee and to help us keep everyone happy and on schedule. For all cancellations made after 24 hours of the scheduled appointment, a $50 fee per bath or $90 fee per haircut will be applied to your credit/debit card.
*For appointments for two or more dogs, we require 48 hours notice for cancellations. If we do not hear from you within 48 hours, this will result as a charge of 100% of the services booked due to the groomers lost time.
We will always do our best to accomodate your needs. Please give us at least 24 hours notice if you need a different time and we will try to make arrangements to fit your needs.
Late fee: If you are more than 15 minutes late for your scheduled appointment and we do not hear from you to let us know, we will apply a $15 fee and we cannot guarantee that the groomer will be able to perform the requested service in full. Due to our groomers being on a back-to-back schedule, after being 15+ minutes late and you’d like us to finish the full service, a charge of $30 will apply for the groomers extra time and needing to delay other clients. If you are more than 25 minutes late we have the right to mark you as a no-show and will charge the no-show fee to your credit/debit card.
Holding Fee: After being contacted that your pet is ready we can watch them free of charge for 30 minutes. A $10 kennel fee will be charged per 30 minutes after the initial 30 minutes has passed. We want your pups to be picked up ASAP to ensure the utmost comfort for your pup. (We recommend having your pup join our daycare, so after their groom they can play with other pups/ people if quick pick ups aren't possible for you!)
Vaccine Documents: up to date rabies vaccine
Our Guarantee: We want you to be completely satisfied with the grooming services you receive. After each groom, we will make sure you are happy with the results. If you notice anything you don't like when you get home, please contact us within 24 hours of your scheduled appointment so our stylists can schedule a time to alter the groom to your liking, free of charge. Re-do appointments must be scheduled no more than 7 days after the initial groom. If a correction is not possible, we will review some options for you. The cost of grooming service in its entirety may not be refunded. Our stylists do the best they can with what the condition of your pets hair is in. We will always go over with you if we don't feel we can achieve the look you are going for, or need to wait until your pup's hair is in healthier shape to receive the best result possible.
Liability: Once your pup leaves our salon, we are no longer liable for anything that happens to your pup after this time such as injury, scratches, etc as we do not know what could have happened after leaving the salon. If you believe something may have happened at our facility, we will review the entire video footage of your pups appointment to analyze if something happened under our care.